I have been working with Adam Reich at Columbia University and Ruth Milkman and Luke Elliott-Negri at the City University of New York since 2018 to examine the experiences of grocery delivery workers across the United States. Our mixed-methods study has drawn on in-depth interviews and a survey of workers across the US to examine the composition, experiences, and nature of delivery work. Our recent publications examine and conceptualize workers’ experiences of algorithmic control (see Griesbach et al 2019) and the salience of gender for workers’ orientations to and experiences of their work (see Milkman et al 2020).
We are currently extending the study to investigate how various factors may affect consumer support for workers’ rights and worker organizing, in the context of both on-demand and brick-and-mortar grocery work.
Our research has been funded by the United Food and Commercial Workers (UFCW), the Interdisciplinary Center for Innovative Theory and Empirics (INCITE) at Columbia University, the Washington Center for Equitable Growth, and Time-sharing Experiments for the Social Sciences (TESS).